AT&T U-Verse: I have a problem with the company putting repre...
नवंबर २५, २०१७ से GetHuman उपयोगकर्ता GetHuman-104895 द्वारा एक AT&T U-Verse ग्राहक की समीक्षा
Background on GetHuman-104895's case
GetHuman: GetHuman-104895 - can you tell our other AT&T U-Verse customers when your case took place?
GetHuman-104895: Yes I can. It was afternoon, on नवंबर १८.
GetHuman: Did you reach out to AT&T U-Verse, and if so, how?
GetHuman: And which of these common AT&T U-Verse customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-104895 a list of common AT&T U-Verse problems)
GetHuman-104895: "Device Support" was why I was trying to call.
GetHuman-104895's review of AT&T U-Verse customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T U-Verse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-104895: I have a problem with the company putting representatives on the phone that do not speak good English. I do not like talking to a representative that cannot speak clearly, and I do not like telling them I do *not understand them and asking them to repeat themselves. I am in the United States and I would like to have someone speak clearly to me. I have nothing against *anyone, but I am calling to get my problem resolved. I did not this time.
GetHuman: Let's quantify your experience contacting AT&T U-Verse. On a scale of 1 to 5, how easy is it go get help on a AT&T U-Verse problem?
GetHuman-104895: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-104895: I'd give them a five out of five on communication.
GetHuman: And what about AT&T U-Verse's ability to quickly and effectively address your problem?
GetHuman-104895: For that I would say four out of five.
GetHuman: And finally- any advice for other AT&T U-Verse customers?
GetHuman-104895: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए AT&T U-Verse की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-104895 taken from his AT&T U-Verse customer service problem that occurred on नवंबर १८, २०१७.