IRS: Doesn't matter what time of day I call, the sys...
नवंबर २८, २०१७ से GetHuman उपयोगकर्ता ~Marc द्वारा एक IRS ग्राहक की समीक्षा
Background on ~Marc's case
GetHuman: ~Marc - can you tell our other IRS customers when your case took place?
~Marc: Yeah. It was afternoon, on नवंबर २०.
GetHuman: Did you reach out to IRS, and if so, how?
GetHuman: And which of these common IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Marc a list of common IRS problems)
~Marc: "Update account information" was why I was trying to call.
~Marc's review of IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marc: Doesn't matter what time of day I call, the system kicks me out due to "high volume of calls". Don't even have the option to wait, if so inclined.
GetHuman: Let's quantify your experience contacting IRS. On a scale of 1 to 5, how easy is it go get help on a IRS problem?
~Marc: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marc: I'd give them a five out of five on communication.
GetHuman: And what about IRS's ability to quickly and effectively address your problem?
~Marc: For that I would say one out of five.
GetHuman: And finally- any advice for other IRS customers?
~Marc: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए IRS की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Marc taken from his IRS customer service problem that occurred on नवंबर २०, २०१७.