IRS: Spent the whole day trying to get to a person...
नवंबर २८, २०१७ से GetHuman उपयोगकर्ता ~pinklady द्वारा एक IRS ग्राहक की समीक्षा
Background on ~pinklady's case
GetHuman: ~pinklady - can you tell our other IRS customers when your case took place?
~pinklady: Yeah. It was morning, on नवंबर २६.
GetHuman: Did you reach out to IRS, and if so, how?
GetHuman: And which of these common IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~pinklady a list of common IRS problems)
~pinklady: "Tax Question" was why I was trying to call.
~pinklady's review of IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pinklady: Spent the whole day trying to get to a person. Got a person after ** minute wait, then needed to be transferred to a second dept. was given a pin number. waited ** minutes and the second person picked up, took some information, then disconnected me. Spent the next * hours trying to get to a person. After waiting on hold for ** minutes several times, I was disconnected without ever speaking to a person. I am fed up. They would not accept that treatment from me. I would be in jail.
GetHuman: Let's quantify your experience contacting IRS. On a scale of 1 to 5, how easy is it go get help on a IRS problem?
~pinklady: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pinklady: I'd give them a one out of five on communication.
GetHuman: And what about IRS's ability to quickly and effectively address your problem?
~pinklady: For that I would say three out of five.
GetHuman: And finally- any advice for other IRS customers?
~pinklady: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए IRS की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~pinklady taken from his IRS customer service problem that occurred on नवंबर २६, २०१७.