IRS: Waited more than ** minutes, then someone picke...
नवंबर २८, २०१७ से GetHuman उपयोगकर्ता ~Anonymous द्वारा एक IRS ग्राहक की समीक्षा
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other IRS customers when your case took place?
~Anonymous: Yes I can. It was late at night, on नवंबर २३.
GetHuman: Did you reach out to IRS, and if so, how?
GetHuman: And which of these common IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common IRS problems)
~Anonymous: "Ask For Tax Help" was why I was trying to call.
~Anonymous's review of IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Waited more than ** minutes, then someone picked up few times and transferred me to Spanish speaking representative, even though, I requested English speaking one, and then they transferred me to English speaking again and than wait was more than ** minutes before I hang up. Mind you no one even spoke to me, they kept transferring me.
GetHuman: Let's quantify your experience contacting IRS. On a scale of 1 to 5, how easy is it go get help on a IRS problem?
~Anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a two out of five on communication.
GetHuman: And what about IRS's ability to quickly and effectively address your problem?
~Anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other IRS customers?
~Anonymous: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए IRS की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his IRS customer service problem that occurred on नवंबर २३, २०१७.