US Postal Service: Customer service with USPS by phone is absolute...

नवंबर २७, २०१७ से GetHuman उपयोगकर्ता ~timbertown द्वारा एक US Postal Service ग्राहक की समीक्षा

Background on ~timbertown's case

GetHuman: ~timbertown - can you tell our other US Postal Service customers when your case took place?
~timbertown: Yes I can. It was morning, on नवंबर १८.
GetHuman: Did you reach out to US Postal Service, and if so, how?
~timbertown: I used the 800-275-8777 number I found for on the GetHuman US Postal Service customer phone number page I was on: US Postal Service Customer Service Phone Number
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows ~timbertown a list of common US Postal Service problems)
~timbertown: "Track an order" was why I was trying to call.

~timbertown's review of US Postal Service customer service

GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~timbertown: Customer service with USPS by phone is absolutely miserable. I have family that work for USPS as a carrier at a small town USPS office and I know if I go there or call there I can get decent service quickly. Unfortunately they have short hours and anytime after *:**pm I need service I need to call the *** number - talk about your major waste of time every time - I keep hoping that the next time I will actually get competent service and not have to wait on hod for ** minutes only to get canned responses from some know-nothing USPS phone person (don't qualify as Customer service reps as they provide nothing again and again with unparalleled dependability).
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
~timbertown: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~timbertown: I'd give them a five out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
~timbertown: For that I would say two out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
~timbertown: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए US Postal Service की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~timbertown taken from his US Postal Service customer service problem that occurred on नवंबर १८, २०१७.

US Postal Service

1.73 of 5 stars | 1283 reviews

~timbertown's US Postal Service Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like US Postal Service, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with US Postal Service in any way.

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