US Postal Service: I called and pressed * after prompt,which made...
नवंबर २७, २०१७ से GetHuman उपयोगकर्ता ~Customerserviceisdead द्वारा एक US Postal Service ग्राहक की समीक्षा
Background on ~Customerserviceisdead's case
GetHuman: ~Customerserviceisdead - can you tell our other US Postal Service customers when your case took place?
~Customerserviceisdead: Yes. It was morning, on नवंबर २५.
GetHuman: Did you reach out to US Postal Service, and if so, how?
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows ~Customerserviceisdead a list of common US Postal Service problems)
~Customerserviceisdead: "Refund" was why I was trying to call.
~Customerserviceisdead's review of US Postal Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Customerserviceisdead: I called and pressed * after prompt,which made the robo voice tell me that I NEEDED to state why I was calling before I could reach a human. I figured any reason they began to list would just get me automated B.S. so I said "mail problems". Amazingly, the robo voice then said " ok, you want customer service,please hold" and * minutes later I was talking to a human! Not the most helpful human but it's USPS so I didn't expect much. Still better than robo lady though!
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
~Customerserviceisdead: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Customerserviceisdead: I'd give them a four out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
~Customerserviceisdead: For that I would say three out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
~Customerserviceisdead: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए US Postal Service की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Customerserviceisdead taken from his US Postal Service customer service problem that occurred on नवंबर २५, २०१७.