US Postal Service: Kept saying that customer service was unavailab...
नवंबर २६, २०१७ से GetHuman उपयोगकर्ता ~LtDon द्वारा एक US Postal Service ग्राहक की समीक्षा
Background on ~LtDon's case
GetHuman: ~LtDon - can you tell our other US Postal Service customers when your case took place?
~LtDon: Yup. It was morning, on नवंबर १८.
GetHuman: Did you reach out to US Postal Service, and if so, how?
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows ~LtDon a list of common US Postal Service problems)
~LtDon: "Insurance claim" was why I was trying to call.
~LtDon's review of US Postal Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LtDon: Kept saying that customer service was unavailable other than the automated system. Punching in a bunch of numbers got me in the queue for a human. Was on hold with silence for ** min. My package was supposed to arrive a week ago, paid for overnight, no updates on their website. Gave up. Using FedEx from now on.
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
~LtDon: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LtDon: I'd give them a four out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
~LtDon: For that I would say five out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
~LtDon: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए US Postal Service की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~LtDon taken from his US Postal Service customer service problem that occurred on नवंबर १८, २०१७.