US Postal Service: Terrible customer service. The operator was ver...

नवंबर २६, २०१७ से GetHuman उपयोगकर्ता ~Carlos Josue द्वारा एक US Postal Service ग्राहक की समीक्षा

Background on ~Carlos Josue's case

GetHuman: ~Carlos Josue - can you tell our other US Postal Service customers when your case took place?
~Carlos Josue: Sure. It was middle of the night, on नवंबर १७.
GetHuman: Did you reach out to US Postal Service, and if so, how?
~Carlos Josue: I used the 800-275-8777 number I found for on the GetHuman US Postal Service customer phone number page I was on: US Postal Service Customer Service Phone Number
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows ~Carlos Josue a list of common US Postal Service problems)
~Carlos Josue: "Returns" was why I was trying to call.

~Carlos Josue's review of US Postal Service customer service

GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carlos Josue: Terrible customer service. The operator was very helpful once I got through to them, but the automated system really discourages your interaction with a human. Its such a shame that such an important service is so poorly managed.
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
~Carlos Josue: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carlos Josue: I'd give them a five out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
~Carlos Josue: For that I would say one out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
~Carlos Josue: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए US Postal Service की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Carlos Josue taken from his US Postal Service customer service problem that occurred on नवंबर १७, २०१७.

US Postal Service

1.73 of 5 stars | 1283 reviews

~Carlos Josue's US Postal Service Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like US Postal Service, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with US Postal Service in any way.

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