US Postal Service: Their automated system was designed by satan. M...
नवंबर २७, २०१७ से GetHuman उपयोगकर्ता ~A.Rioch द्वारा एक US Postal Service ग्राहक की समीक्षा
Background on ~A.Rioch's case
GetHuman: ~A.Rioch - can you tell our other US Postal Service customers when your case took place?
~A.Rioch: Yes I can. It was evening, on नवंबर १९.
GetHuman: Did you reach out to US Postal Service, and if so, how?
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows ~A.Rioch a list of common US Postal Service problems)
~A.Rioch: "File a report" was why I was trying to call.
~A.Rioch's review of US Postal Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A.Rioch: Their automated system was designed by satan. My tracking said my package was delivered but i never got it. System asked me for the tracking number and told me "Tracking information is up to date on this item, i can not transfer you to a representative" . Had to hand up and call back and keep saying random commands till the dumb system gave me a person without asking me for a tracking number or zip code or adress or anything it DOESNT NEED. Finally spoke to som one and she was very helpful and said she launched and investigation on my package. Still never received it.
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
~A.Rioch: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A.Rioch: I'd give them a one out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
~A.Rioch: For that I would say two out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
~A.Rioch: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए US Postal Service की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~A.Rioch taken from his US Postal Service customer service problem that occurred on नवंबर १९, २०१७.