US Postal Service: Took forever to get a customer service rep on t...
नवंबर २८, २०१७ से GetHuman उपयोगकर्ता ~Req द्वारा एक US Postal Service ग्राहक की समीक्षा
Background on ~Req's case
GetHuman: ~Req - can you tell our other US Postal Service customers when your case took place?
~Req: Yes I can. It was morning, on नवंबर १९.
GetHuman: Did you reach out to US Postal Service, and if so, how?
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows ~Req a list of common US Postal Service problems)
~Req: "Change of Address" was why I was trying to call.
~Req's review of US Postal Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Req: Took forever to get a customer service rep on the line. Wait time was estimated at ** minutes to an hour, waited longer. Once a person was on the line, though, the service was good and I got the help I needed.
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
~Req: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Req: I'd give them a one out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
~Req: For that I would say one out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
~Req: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए US Postal Service की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Req taken from his US Postal Service customer service problem that occurred on नवंबर १९, २०१७.