KFC: dispute over food
दिसंबर ७, २०१७ से GetHuman उपयोगकर्ता GetHuman-randbcox द्वारा एक KFC ग्राहक की समीक्षा
GetHuman-randbcox के मामले पर पृष्ठभूमि
GetHuman:GetHuman-randbcox - क्या आप हमारे अन्य KFC ग्राहकों को बता सकते हैं कि आपका केस कब हुआ?
GetHuman-randbcox:Yes I can। यह morning, दिसंबर १ पर था।
GetHuman:क्या आप KFC तक पहुँच गए हैं, और यदि हां, तो कैसे?
GetHuman-randbcox:मैंने GetHuman KFC ग्राहक फोन नंबर पृष्ठ पर मैं पाया गया 800-225-5532 नंबर का उपयोग किया था:KFC ग्राहक सेवा फोन नंबर GetHuman:और इनमें से कौन सा आम KFC ग्राहक मुद्दों का सबसे अच्छा कारण बताता है कि आप उनसे बात करना चाहते थे?
(सामान्य KFC समस्याओं की सूची GetHuman-randbcox दिखाता है)
GetHuman-randbcox:"Overcharge/Strange charge" इसलिए मैं to call कोशिश कर रहा था।
GetHuman-randbcox की KFC ग्राहक सेवा की समीक्षा
GetHuman:तो आप GetHuman के KFC ग्राहक समुदाय के लिए अपने अनुभव को कैसे जोड़ेंगे? हम इस संसाधन का उपयोग करके लाखों अन्य ग्राहकों के संबंध में किसी भी आईडी, नंबर, या कोड और किसी भी अनुचित शब्द को सेंसर कर देंगे।
GetHuman-randbcox:dispute over food
GetHuman:क्या आप १२/०१/१७ पर जो कुछ हुआ है, उससे आप बाकी लोगों को थोड़ा और बता सकते हैं?
GetHuman-randbcox:Yesterday I stopped by the KFC on Western Ave. in Knoxville, TN. I went through the drive thru and purchased the $** meal. The lady told me they had "no biscuits" so I asked if I could have an extra side instead. She agreed. When I pulled up to the window, she took my card and asked me to pull forward and wait. After an unusually long wait, she brought my food to me. Upon arriving home, I found only * side dishes and a meal box that consisted of * wings, * thigh, * cookies and * individual sides. Because it was pouring rain and rush hour traffic was horrible, I called ahead and spoke to Vanessa. She told me to come back and she would fix the problem. I went to the drive thru but was told I would have to park and come in the store despite the pouring rain. Even though she knew I was there (there was only * customer in the store) I was ignored for several minutes. Finally a young lady asked me "is this for here or to go". I explained the situation and she went to tell Vanessa, who appeared to be quite agitated. I was hatefully told I would have to produce a receipt (which I did not receive) in order to obtain the food. I explained I was given no receipt but could show her the transaction on my cell phone through online banking. She refused to accept that proof and asked me to produce the food. I told her I had left the sides at home (I did not receive the extra one) and the other food was in my van since I knew it was against health regulations to return it. Apparently, she did not want to brave the rain anymore than I did to retrieve the box. She then asked me the name of the person who took my order. I did not know but explained it had only been about ** minutes and since my order was unusual (extra side because they had no biscuits) that the person should remember me. She told me if I could not tell her who served me, she could not help me. At this point, I had already spent close to ** minutes trying to feed my family. I told her I would pay for more chicken and request a refund from corporate based on the bank information I showed her. She walked away and I waited almost * minutes for someone to take the second order. Again, there was only * customer in the store and they were waiting for their food. Upon ordering my food, I watched as they filled * orders for drive thru customers before they even began mine. By that time, they were out of wings and I was told I would have to wait. When she finally brought my chicken, she told me her name was Vanessa McCoy and she was not concerned about my contacting corporate because "they know me". Overall, it took over an hour to purchase my family's meal. I have my banking information scanned into the computer and can forward it to you if necessary.
GetHuman:आइए KFC संपर्क करने के अपने अनुभव को निर्धारित करें। 1 से 5 के पैमाने पर, KFC समस्या पर सहायता प्राप्त करना कितना आसान है?
GetHuman-randbcox:मैं मदद करने के लिए अपना रास्ता खोजने में आसानी के लिए पाँच में से एक four दे दूँगा।
GetHuman:संचार की गुणवत्ता के बारे में क्या। आप इसे 1 से 5 के पैमाने पर कैसे आंकेंगे?
GetHuman-randbcox:मैं उन्हें संचार पर पाँच में से एक five दूंगा।
GetHuman:और क्या जल्दी से और प्रभावी ढंग से आपकी समस्या का समाधान करने के लिए KFC की क्षमता के बारे में?
GetHuman-randbcox:उसके लिए मैं पाँच में से two कहूँगा।
GetHuman:और अंत में- अन्य KFC ग्राहकों के लिए कोई सलाह?
GetHuman-randbcox:उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए KFC की आवश्यकता हो सकती है।
GetHuman:खैर, यह लो। GetHuman-randbcox से कुछ उपयोगी फीडबैक और शब्द {दिसंबर १, २०१७ पर हुई ग्राहक सेवा समस्या से।