AT&T U-Verse: Called to have my service relocated, took over...

नवंबर २३, २०१७ से GetHuman उपयोगकर्ता ~Anonymously द्वारा एक AT&T U-Verse ग्राहक की समीक्षा

Background on ~Anonymously 's case

GetHuman: ~Anonymously - can you tell our other AT&T U-Verse customers when your case took place?
~Anonymously : Yup. It was middle of the night, on नवंबर २०.
GetHuman: Did you reach out to AT&T U-Verse, and if so, how?
~Anonymously : I used the 800-288-2020 number I found for on the GetHuman AT&T U-Verse customer phone number page I was on: AT&T U-Verse Customer Service Phone Number
GetHuman: And which of these common AT&T U-Verse customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymously a list of common AT&T U-Verse problems)
~Anonymously : "Cancel or Change Account" was why I was trying to call.

~Anonymously 's review of AT&T U-Verse customer service

GetHuman: So how would you sum up your experience for GetHuman's AT&T U-Verse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymously : Called to have my service relocated, took over half an hour to actually speak with a human. Who's language was not spanish nor english and was difficult to understand. It's fine, I also have an accent but they should really pay more attention to this issue. Very helpful individual, but I'm changing my service- decided to go somewhere else.
GetHuman: Let's quantify your experience contacting AT&T U-Verse. On a scale of 1 to 5, how easy is it go get help on a AT&T U-Verse problem?
~Anonymously : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymously : I'd give them a two out of five on communication.
GetHuman: And what about AT&T U-Verse's ability to quickly and effectively address your problem?
~Anonymously : For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T U-Verse customers?
~Anonymously : उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए AT&T U-Verse की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymously taken from his AT&T U-Verse customer service problem that occurred on नवंबर २०, २०१७.

AT&T U-Verse

2.27 of 5 stars | 450 reviews

~Anonymously 's AT&T U-Verse Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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