AT&T Wireless: My rep did not know what they were doing and wa...
नवंबर २६, २०१७ से GetHuman उपयोगकर्ता GetHuman-260418 द्वारा एक AT&T Wireless ग्राहक की समीक्षा
Background on GetHuman-260418's case
GetHuman: GetHuman-260418 - can you tell our other AT&T Wireless customers when your case took place?
GetHuman-260418: Yup. It was late at night, on नवंबर १६.
GetHuman: Did you reach out to AT&T Wireless, and if so, how?
GetHuman: And which of these common AT&T Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-260418 a list of common AT&T Wireless problems)
GetHuman-260418: "Update account information" was why I was trying to call.
GetHuman-260418's review of AT&T Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-260418: My rep did not know what they were doing and was continuously going back and forth between screens, still unable to provide answers to what I thought were simple questions.
GetHuman: Let's quantify your experience contacting AT&T Wireless. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless problem?
GetHuman-260418: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-260418: I'd give them a five out of five on communication.
GetHuman: And what about AT&T Wireless's ability to quickly and effectively address your problem?
GetHuman-260418: For that I would say three out of five.
GetHuman: And finally- any advice for other AT&T Wireless customers?
GetHuman-260418: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए AT&T Wireless की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-260418 taken from his AT&T Wireless customer service problem that occurred on नवंबर १६, २०१७.