AT&T: Installer *:** min late past appt. Time. He was...
नवंबर २६, २०१७ से GetHuman उपयोगकर्ता GetHuman-343220 द्वारा एक AT&T ग्राहक की समीक्षा
Background on GetHuman-343220's case
GetHuman: GetHuman-343220 - can you tell our other AT&T customers when your case took place?
GetHuman-343220: Yes I can. It was morning, on नवंबर २४.
GetHuman: Did you reach out to AT&T, and if so, how?
GetHuman: And which of these common AT&T customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-343220 a list of common AT&T problems)
GetHuman-343220: "Setup service" was why I was trying to call.
GetHuman-343220's review of AT&T customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-343220: Installer *:** min late past appt. Time. He was untrained could not do the job. Trashed my house. Left job in finished after trying * *** hours to install a box in my garage. Then when I called *** I asked for a supervisor and did not get one. I called back two more times still in successful and finally I called the office of the president. I'm supposed to be getting a call from the installers manager. Not holding my breath. AT&T has showed me all they care about is your money not you.
GetHuman: Let's quantify your experience contacting AT&T. On a scale of 1 to 5, how easy is it go get help on a AT&T problem?
GetHuman-343220: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-343220: I'd give them a two out of five on communication.
GetHuman: And what about AT&T's ability to quickly and effectively address your problem?
GetHuman-343220: For that I would say one out of five.
GetHuman: And finally- any advice for other AT&T customers?
GetHuman-343220: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए AT&T की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-343220 taken from his AT&T customer service problem that occurred on नवंबर २४, २०१७.