AT&T: Signed up for Direct TV and Uverse voice*intern...
नवंबर २६, २०१७ से GetHuman उपयोगकर्ता ~U-ped by UVerse द्वारा एक AT&T ग्राहक की समीक्षा
Background on ~U-ped by UVerse's case
GetHuman: ~U-ped by UVerse - can you tell our other AT&T customers when your case took place?
~U-ped by UVerse: Sure. It was evening, on नवंबर १९.
GetHuman: Did you reach out to AT&T, and if so, how?
GetHuman: And which of these common AT&T customer issues best describes the reason you wanted to talk to them?
(Shows ~U-ped by UVerse a list of common AT&T problems)
~U-ped by UVerse: "Technical support" was why I was trying to call.
~U-ped by UVerse's review of AT&T customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~U-ped by UVerse: Signed up for Direct TV and Uverse voice*internet. Direct TV install perfect. ATT? Let's see: * service techs and ** phone reps later, I found out that phone service wasn't on original order, and there's been delay after delay to port my old phone number to U-verse account from my previous provider. Still isn't done. I have yet another tech coming to the house next week to activate old phone number. Conflicting information, multiple transfers, long wait times, language barriers...I have, officially, been U-ped by U-verse! AAARRRGGGHHH!
GetHuman: Let's quantify your experience contacting AT&T. On a scale of 1 to 5, how easy is it go get help on a AT&T problem?
~U-ped by UVerse: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~U-ped by UVerse: I'd give them a four out of five on communication.
GetHuman: And what about AT&T's ability to quickly and effectively address your problem?
~U-ped by UVerse: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T customers?
~U-ped by UVerse: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए AT&T की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~U-ped by UVerse taken from his AT&T customer service problem that occurred on नवंबर १९, २०१७.