AT&T: i returned a phone, because it was a PIECE OF C...
नवंबर २९, २०१७ से GetHuman उपयोगकर्ता GetHuman-jeanieh द्वारा एक AT&T ग्राहक की समीक्षा
Background on GetHuman-jeanieh's case
GetHuman: GetHuman-jeanieh - can you tell our other AT&T customers when your case took place?
GetHuman-jeanieh: Yeah. It was middle of the night, on नवंबर २१.
GetHuman: Did you reach out to AT&T, and if so, how?
GetHuman: And which of these common AT&T customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jeanieh a list of common AT&T problems)
GetHuman-jeanieh: "Payment Arrangement" was why I was trying to call.
GetHuman-jeanieh's review of AT&T customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jeanieh: i returned a phone, because it was a PIECE OF ****. and had it replaced with a new phone, however i have LEGAL PROOF IT'S BEEN IN YOUR FORT WORTH TEXAS OFFICE*BUILDING AND FOR SOME REASON IT HASN'T BEEN SCANNED TO SHOW THAT YOU HAVE RECIEVED IT , IT'S BEEN THERE SINCE * PM ON SEPTEMBER *OTH **** SO WHY DO YOU CONTINUE TO HARASS ME WHEN YOU'VE HAD THE ITEM FOR ABOUT * WEEKS THIS HAS BEEN GOING ON FOR A MONTH . WHY NOT DO YOUR JOB IF I COULD'VE WRITTEN THIS I W*O GIVING ANY STARS YOU WOULDN'T EVEN HAVE GOTTEN * STAR
GetHuman: Let's quantify your experience contacting AT&T. On a scale of 1 to 5, how easy is it go get help on a AT&T problem?
GetHuman-jeanieh: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jeanieh: I'd give them a one out of five on communication.
GetHuman: And what about AT&T's ability to quickly and effectively address your problem?
GetHuman-jeanieh: For that I would say three out of five.
GetHuman: And finally- any advice for other AT&T customers?
GetHuman-jeanieh: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए AT&T की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jeanieh taken from his AT&T customer service problem that occurred on नवंबर २१, २०१७.