Airbnb holds onto refund $$
नवंबर २९, २०१७ से GetHuman उपयोगकर्ता GetHuman-sallych द्वारा एक AirBnB ग्राहक की समीक्षा
Background on GetHuman-sallych's case
GetHuman: GetHuman-sallych - can you tell our other AirBnB customers when your case took place?
GetHuman-sallych: Yes I can. It was afternoon, on नवंबर २७.
GetHuman: Did you reach out to AirBnB, and if so, how?
GetHuman: And which of these common AirBnB customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sallych a list of common AirBnB problems)
GetHuman-sallych: "Loyalty program" was why I was trying to call.
GetHuman-sallych's review of AirBnB customer service
GetHuman: So how would you sum up your experience for GetHuman's AirBnB customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sallych: Airbnb holds onto refund $$
GetHuman: Can you tell the rest of us a bit more from what happened on ११/२७/१७?
GetHuman-sallych: They hold onto refunds and their service team do not know how to help. They put you on hold and you are there until the line drops out. Does anyone know how to get a refund out of them (my host has agreed, it's all there in the conversation thread - no host-traveller issue at all) just Airbnb holding on to the money. Very bad!!
GetHuman: Let's quantify your experience contacting AirBnB. On a scale of 1 to 5, how easy is it go get help on a AirBnB problem?
GetHuman-sallych: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sallych: I'd give them a five out of five on communication.
GetHuman: And what about AirBnB's ability to quickly and effectively address your problem?
GetHuman-sallych: For that I would say two out of five.
GetHuman: And finally- any advice for other AirBnB customers?
GetHuman-sallych: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए AirBnB की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sallych taken from his AirBnB customer service problem that occurred on नवंबर २७, २०१७.