This company is horrible. Airbnb has terminated...

नवंबर २३, २०१७ से GetHuman उपयोगकर्ता ~James LF द्वारा एक AirBnB ग्राहक की समीक्षा

Background on ~James LF's case

GetHuman: ~James LF - can you tell our other AirBnB customers when your case took place?
~James LF: Yeah. It was middle of the night, on नवंबर १५.
GetHuman: Did you reach out to AirBnB, and if so, how?
~James LF: I used the 855-424-7262 number I found for on the GetHuman AirBnB customer phone number page I was on: AirBnB Customer Service Phone Number
GetHuman: And which of these common AirBnB customer issues best describes the reason you wanted to talk to them?
(Shows ~James LF a list of common AirBnB problems)
~James LF: "Refund a Charge" was why I was trying to call.

~James LF's review of AirBnB customer service

GetHuman: So how would you sum up your experience for GetHuman's AirBnB customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~James LF: This company is horrible. Airbnb has terminated my host service- and all my reservations- with no rationale and with no response to my emails and phone calls requesting a response as to why this occurred.
GetHuman: Let's quantify your experience contacting AirBnB. On a scale of 1 to 5, how easy is it go get help on a AirBnB problem?
~James LF: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~James LF: I'd give them a three out of five on communication.
GetHuman: And what about AirBnB's ability to quickly and effectively address your problem?
~James LF: For that I would say two out of five.
GetHuman: And finally- any advice for other AirBnB customers?
~James LF: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए AirBnB की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~James LF taken from his AirBnB customer service problem that occurred on नवंबर १५, २०१७.

AirBnB

3.69 of 5 stars | 916 reviews

~James LF's AirBnB Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like AirBnB, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with AirBnB in any way.

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