Apple has many great products. I own several...
नवंबर २५, २०१७ से GetHuman उपयोगकर्ता ~Apple Skeptic द्वारा एक Apple ग्राहक की समीक्षा
Background on ~Apple Skeptic 's case
GetHuman: ~Apple Skeptic - can you tell our other Apple customers when your case took place?
~Apple Skeptic : Yes. It was afternoon, on नवंबर १९.
GetHuman: Did you reach out to Apple, and if so, how?
GetHuman: And which of these common Apple customer issues best describes the reason you wanted to talk to them?
(Shows ~Apple Skeptic a list of common Apple problems)
~Apple Skeptic : "Account access" was why I was trying to call.
~Apple Skeptic 's review of Apple customer service
GetHuman: So how would you sum up your experience for GetHuman's Apple customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Apple Skeptic : Apple has many great products. I own several. Their customer service is horrible, the worst I've ever experienced. Long hold times and ridiculous policies. They locked me out of my I-tunes acct in the middle of purchasing music. The rescue site was crashed so I called. Despite answering * security questions, they would not reset my acct. without a ** hour wait. And then they give you a * hour window to respond or you have to start over. Just trying to buy I-tunes music. But NOOOOOOO! You would think I was attempting to break into Ft. Knox.
GetHuman: Let's quantify your experience contacting Apple. On a scale of 1 to 5, how easy is it go get help on a Apple problem?
~Apple Skeptic : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Apple Skeptic : I'd give them a two out of five on communication.
GetHuman: And what about Apple's ability to quickly and effectively address your problem?
~Apple Skeptic : For that I would say one out of five.
GetHuman: And finally- any advice for other Apple customers?
~Apple Skeptic : उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Apple की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Apple Skeptic taken from his Apple customer service problem that occurred on नवंबर १९, २०१७.