Assurance Wireless: I'm having trouble with my Assurance phone that...

नवंबर १६, २०१७ से GetHuman उपयोगकर्ता ~JR द्वारा एक Assurance Wireless ग्राहक की समीक्षा

Background on ~JR's case

GetHuman: ~JR - can you tell our other Assurance Wireless customers when your case took place?
~JR: Yes. It was afternoon, on नवंबर १५.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
~JR: I used the 888-321-5880 number I found for on the GetHuman Assurance Wireless customer phone number page I was on: Assurance Wireless Customer Service Phone Number
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~JR a list of common Assurance Wireless problems)
~JR: "Cancel service" was why I was trying to call.

~JR's review of Assurance Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JR: I'm having trouble with my Assurance phone that I've had since ****. As of today, whenever I go to make a call, I get a message that the phone can not make a connection. I used the phone yesterday with no problems. So, why am I having a problem today? Also, when trying to contact Assurance Customer Svc. via email, I keep getting a message the the furnished email address (*****@***.com) is not set up!? So, what's up with that?
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~JR: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JR: I'd give them a one out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~JR: For that I would say five out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~JR: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Assurance Wireless की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~JR taken from his Assurance Wireless customer service problem that occurred on नवंबर १५, २०१७.

Assurance Wireless

3.35 of 5 stars | 233 reviews

~JR's Assurance Wireless Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Assurance Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Assurance Wireless in any way.

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