Best Buy: Had a problem with our washer and dryer being i...

नवंबर २५, २०१७ से GetHuman उपयोगकर्ता ~mbx2 द्वारा एक Best Buy ग्राहक की समीक्षा

Background on ~mbx2's case

GetHuman: ~mbx2 - can you tell our other Best Buy customers when your case took place?
~mbx2: Yup. It was afternoon, on नवंबर १६.
GetHuman: Did you reach out to Best Buy, and if so, how?
~mbx2: I used the 888-237-8289 number I found for on the GetHuman Best Buy customer phone number page I was on: Best Buy Customer Service Phone Number
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
(Shows ~mbx2 a list of common Best Buy problems)
~mbx2: "Track order" was why I was trying to call.

~mbx2's review of Best Buy customer service

GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mbx2: Had a problem with our washer and dryer being installed incorrectly and called to request the situation be fixed. Was told would get callback in a couple of hours. Now is * hours later with no response.
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~mbx2: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mbx2: I'd give them a three out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~mbx2: For that I would say two out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~mbx2: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Best Buy की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~mbx2 taken from his Best Buy customer service problem that occurred on नवंबर १६, २०१७.

Best Buy

2.33 of 5 stars | 285 reviews

~mbx2's Best Buy Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Best Buy, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Best Buy in any way.

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