Boost Mobile: I am very upset with Boost and this mobile tele...

नवंबर २६, २०१७ से GetHuman उपयोगकर्ता ~faye malone द्वारा एक Boost Mobile ग्राहक की समीक्षा

Background on ~faye malone's case

GetHuman: ~faye malone - can you tell our other Boost Mobile customers when your case took place?
~faye malone: Sure. It was middle of the night, on नवंबर २५.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
~faye malone: I used the 888-266-7848 number I found for on the GetHuman Boost Mobile customer phone number page I was on: Boost Mobile Customer Service Phone Number
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~faye malone a list of common Boost Mobile problems)
~faye malone: "Transfer Service" was why I was trying to call.

~faye malone's review of Boost Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~faye malone: I am very upset with Boost and this mobile telesales. I recently purchased a phone for my grandson. I went on line thinking I was speaking to a boost representative. I went thru the process of purchasing the phone, paying for one month's service, and insurance. My grandson rec'd the phone. However following the steps to activate, the prompt informed him that he owed $**.**! I contacted Boost, the Mobie Telesales--and have been trying very hard to speak to a live person--when a live person calls,he or she is telling me how to activate the phone. We have done this--accurately and still my grandson that a payment will activate the account. And get this, the amount has been taken out of my account! I am livid! I am reporting this to the BBB!
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~faye malone: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~faye malone: I'd give them a one out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~faye malone: For that I would say five out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~faye malone: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Boost Mobile की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~faye malone taken from his Boost Mobile customer service problem that occurred on नवंबर २५, २०१७.

Boost Mobile

2.50 of 5 stars | 511 reviews

~faye malone's Boost Mobile Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Boost Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Boost Mobile in any way.

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