Boost Mobile: The Customer Service lines are horrible. The we...
नवंबर २६, २०१७ से GetHuman उपयोगकर्ता GetHuman-196119 द्वारा एक Boost Mobile ग्राहक की समीक्षा
Background on GetHuman-196119's case
GetHuman: GetHuman-196119 - can you tell our other Boost Mobile customers when your case took place?
GetHuman-196119: Yes. It was morning, on नवंबर २२.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-196119 a list of common Boost Mobile problems)
GetHuman-196119: "Billing" was why I was trying to call.
GetHuman-196119's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-196119: The Customer Service lines are horrible. The web-site gives a phone number to call for assistance @ ***-***-****. A reprsentative answers the phone identifying "phone support",but will not answer any questions. I don't understand their purpose. I like the phone itself, including the monthly rates, but very discouraged when calling customer service
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
GetHuman-196119: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-196119: I'd give them a two out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
GetHuman-196119: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
GetHuman-196119: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Boost Mobile की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-196119 taken from his Boost Mobile customer service problem that occurred on नवंबर २२, २०१७.