Coinbase: I called them about the verification process an...
नवंबर २०, २०१७ से GetHuman उपयोगकर्ता ~WilliamB द्वारा एक Coinbase ग्राहक की समीक्षा
Background on ~WilliamB's case
GetHuman: ~WilliamB - can you tell our other Coinbase customers when your case took place?
~WilliamB: Yes. It was late at night, on नवंबर १३.
GetHuman: Did you reach out to Coinbase, and if so, how?
GetHuman: And which of these common Coinbase customer issues best describes the reason you wanted to talk to them?
(Shows ~WilliamB a list of common Coinbase problems)
~WilliamB: "Account Verification" was why I was trying to call.
~WilliamB's review of Coinbase customer service
GetHuman: So how would you sum up your experience for GetHuman's Coinbase customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~WilliamB: I called them about the verification process and got TWO return calls within a day and the problem is resolved.
GetHuman: Let's quantify your experience contacting Coinbase. On a scale of 1 to 5, how easy is it go get help on a Coinbase problem?
~WilliamB: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~WilliamB: I'd give them a two out of five on communication.
GetHuman: And what about Coinbase's ability to quickly and effectively address your problem?
~WilliamB: For that I would say one out of five.
GetHuman: And finally- any advice for other Coinbase customers?
~WilliamB: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Coinbase की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~WilliamB taken from his Coinbase customer service problem that occurred on नवंबर १३, २०१७.