Credit One Bank: I couldn't access my online account therefore c...

नवंबर २८, २०१७ से GetHuman उपयोगकर्ता ~Vita द्वारा एक Credit One Bank ग्राहक की समीक्षा

Background on ~Vita's case

GetHuman: ~Vita - can you tell our other Credit One Bank customers when your case took place?
~Vita: Yes. It was middle of the night, on नवंबर १८.
GetHuman: Did you reach out to Credit One Bank, and if so, how?
~Vita: I used the 877-825-3242 number I found for on the GetHuman Credit One Bank customer phone number page I was on: Credit One Bank Customer Service Phone Number
GetHuman: And which of these common Credit One Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Vita a list of common Credit One Bank problems)
~Vita: "Trouble Sending a Payment" was why I was trying to call.

~Vita's review of Credit One Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Credit One Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Vita: I couldn't access my online account therefore couldn't make payments!!! Got a letter that my account is going to be charged a fee if I don't pay on time. Couldn't reach them either. The worst bank ever!
GetHuman: Let's quantify your experience contacting Credit One Bank. On a scale of 1 to 5, how easy is it go get help on a Credit One Bank problem?
~Vita: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Vita: I'd give them a two out of five on communication.
GetHuman: And what about Credit One Bank's ability to quickly and effectively address your problem?
~Vita: For that I would say three out of five.
GetHuman: And finally- any advice for other Credit One Bank customers?
~Vita: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Credit One Bank की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Vita taken from his Credit One Bank customer service problem that occurred on नवंबर १८, २०१७.

Credit One Bank

2.07 of 5 stars | 139 reviews

~Vita's Credit One Bank Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Credit One Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Credit One Bank in any way.

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