DirecTV: Had no problem with Customer Service. Deleted o...

नवंबर २०, २०१७ से GetHuman उपयोगकर्ता ~The Hollow द्वारा एक DirecTV ग्राहक की समीक्षा

Background on ~The Hollow's case

GetHuman: ~The Hollow - can you tell our other DirecTV customers when your case took place?
~The Hollow: Yes I can. It was afternoon, on नवंबर १४.
GetHuman: Did you reach out to DirecTV, and if so, how?
~The Hollow: I used the 888-238-3712 number I found for on the GetHuman DirecTV customer phone number page I was on: DirecTV Customer Service Phone Number
GetHuman: And which of these common DirecTV customer issues best describes the reason you wanted to talk to them?
(Shows ~The Hollow a list of common DirecTV problems)
~The Hollow: "Technical support" was why I was trying to call.

~The Hollow's review of DirecTV customer service

GetHuman: So how would you sum up your experience for GetHuman's DirecTV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The Hollow: Had no problem with Customer Service. Deleted one thing-added another. No fuss. Spoke with Issac. He was helpful. I've no complaints.
GetHuman: Let's quantify your experience contacting DirecTV. On a scale of 1 to 5, how easy is it go get help on a DirecTV problem?
~The Hollow: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The Hollow: I'd give them a two out of five on communication.
GetHuman: And what about DirecTV's ability to quickly and effectively address your problem?
~The Hollow: For that I would say three out of five.
GetHuman: And finally- any advice for other DirecTV customers?
~The Hollow: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए DirecTV की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~The Hollow taken from his DirecTV customer service problem that occurred on नवंबर १४, २०१७.

DirecTV

2.74 of 5 stars | 378 reviews

~The Hollow's DirecTV Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like DirecTV, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with DirecTV in any way.

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