DirecTV: I am going to cancel my direct and need the ret...

नवंबर २३, २०१७ से GetHuman उपयोगकर्ता ~patricia mclaren द्वारा एक DirecTV ग्राहक की समीक्षा

Background on ~patricia mclaren's case

GetHuman: ~patricia mclaren - can you tell our other DirecTV customers when your case took place?
~patricia mclaren: Yeah. It was evening, on नवंबर १७.
GetHuman: Did you reach out to DirecTV, and if so, how?
~patricia mclaren: I used the 888-238-3712 number I found for on the GetHuman DirecTV customer phone number page I was on: DirecTV Customer Service Phone Number
GetHuman: And which of these common DirecTV customer issues best describes the reason you wanted to talk to them?
(Shows ~patricia mclaren a list of common DirecTV problems)
~patricia mclaren: "Dispute a Charge" was why I was trying to call.

~patricia mclaren's review of DirecTV customer service

GetHuman: So how would you sum up your experience for GetHuman's DirecTV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~patricia mclaren: I am going to cancel my direct and need the return shipping information...your service has been so bad and in this last hour trying to return equippment because I have not the room to take them
GetHuman: Let's quantify your experience contacting DirecTV. On a scale of 1 to 5, how easy is it go get help on a DirecTV problem?
~patricia mclaren: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~patricia mclaren: I'd give them a five out of five on communication.
GetHuman: And what about DirecTV's ability to quickly and effectively address your problem?
~patricia mclaren: For that I would say one out of five.
GetHuman: And finally- any advice for other DirecTV customers?
~patricia mclaren: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए DirecTV की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~patricia mclaren taken from his DirecTV customer service problem that occurred on नवंबर १७, २०१७.

DirecTV

2.74 of 5 stars | 378 reviews

~patricia mclaren's DirecTV Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like DirecTV, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with DirecTV in any way.

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