Equifax: I waited half an hour to get a recorded message...
नवंबर २७, २०१७ से GetHuman उपयोगकर्ता GetHuman-435720 द्वारा एक Equifax ग्राहक की समीक्षा
Background on GetHuman-435720's case
GetHuman: GetHuman-435720 - can you tell our other Equifax customers when your case took place?
GetHuman-435720: Yes I can. It was morning, on नवंबर २१.
GetHuman: Did you reach out to Equifax, and if so, how?
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-435720 a list of common Equifax problems)
GetHuman-435720: "Account access" was why I was trying to call.
GetHuman-435720's review of Equifax customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-435720: I waited half an hour to get a recorded message that Equifax was updating and to please call back in ** minutes. Are you kidding????????????? Who has time like this to spend holding. Get real people on all your lines, your menu's **** even worse. I've been trying to get copies of * credit reports for * days now. It can't POSSIBLY THIS FRIGGIN HARD. That's a realitively simple task, is it not???????????
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
GetHuman-435720: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-435720: I'd give them a three out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
GetHuman-435720: For that I would say four out of five.
GetHuman: And finally- any advice for other Equifax customers?
GetHuman-435720: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Equifax की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-435720 taken from his Equifax customer service problem that occurred on नवंबर २१, २०१७.