Equifax: Truly great customer service. The gentleman did...

नवंबर २६, २०१७ से GetHuman उपयोगकर्ता ~Dressage Athlete द्वारा एक Equifax ग्राहक की समीक्षा

Background on ~Dressage Athlete's case

GetHuman: ~Dressage Athlete - can you tell our other Equifax customers when your case took place?
~Dressage Athlete: Sure. It was afternoon, on नवंबर १८.
GetHuman: Did you reach out to Equifax, and if so, how?
~Dressage Athlete: I used the 866-640-2273 number I found for on the GetHuman Equifax customer phone number page I was on: Equifax Customer Service Phone Number
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows ~Dressage Athlete a list of common Equifax problems)
~Dressage Athlete: "Unfreeze Credit" was why I was trying to call.

~Dressage Athlete's review of Equifax customer service

GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dressage Athlete: Truly great customer service. The gentleman did have an mild accent,(not India area or Philippians) and I did try a few ways to figure out where he was...he advised me they were not allowed to disclose where they were. Anyway, he was extremely helpful!!
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
~Dressage Athlete: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dressage Athlete: I'd give them a two out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
~Dressage Athlete: For that I would say five out of five.
GetHuman: And finally- any advice for other Equifax customers?
~Dressage Athlete: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Equifax की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Dressage Athlete taken from his Equifax customer service problem that occurred on नवंबर १८, २०१७.

Equifax

3.17 of 5 stars | 638 reviews

~Dressage Athlete's Equifax Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Equifax, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Equifax in any way.

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