Equifax: i am so thankful for this "trick" to get a real...
नवंबर २७, २०१७ से GetHuman उपयोगकर्ता GetHuman-49161 द्वारा एक Equifax ग्राहक की समीक्षा
Background on GetHuman-49161's case
GetHuman: GetHuman-49161 - can you tell our other Equifax customers when your case took place?
GetHuman-49161: Sure. It was morning, on नवंबर २५.
GetHuman: Did you reach out to Equifax, and if so, how?
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-49161 a list of common Equifax problems)
GetHuman-49161: "Unfreeze Credit" was why I was trying to call.
GetHuman-49161's review of Equifax customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-49161: i am so thankful for this "trick" to get a real human!! She was very helpful and offered to share my alert with the other credit agencies and for a free credit report when i explained that i got a suspicious possible phishing phone call. the only thing i wasnt completely happy with was she did not want to take no for an answer to the offer of credit monitoring for *** a month. everything else was great. and her accent wasnt so thick that you couldnt understand her. thank you again
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
GetHuman-49161: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-49161: I'd give them a two out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
GetHuman-49161: For that I would say three out of five.
GetHuman: And finally- any advice for other Equifax customers?
GetHuman-49161: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Equifax की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-49161 taken from his Equifax customer service problem that occurred on नवंबर २५, २०१७.