Family Mobile: I called and they fixed my issue in just a coup...

नवंबर २३, २०१७ से GetHuman उपयोगकर्ता ~Astral Monkey द्वारा एक Family Mobile ग्राहक की समीक्षा

Background on ~Astral Monkey's case

GetHuman: ~Astral Monkey - can you tell our other Family Mobile customers when your case took place?
~Astral Monkey: Yeah. It was morning, on नवंबर १७.
GetHuman: Did you reach out to Family Mobile, and if so, how?
~Astral Monkey: I used the 877-440-9758 number I found for on the GetHuman Family Mobile customer phone number page I was on: Family Mobile Customer Service Phone Number
GetHuman: And which of these common Family Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Astral Monkey a list of common Family Mobile problems)
~Astral Monkey: "Account issue" was why I was trying to call.

~Astral Monkey's review of Family Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Family Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Astral Monkey: I called and they fixed my issue in just a couple of minutes. My bill was very high but I sent an email to customer relations and they took care of it asap.
GetHuman: Let's quantify your experience contacting Family Mobile. On a scale of 1 to 5, how easy is it go get help on a Family Mobile problem?
~Astral Monkey: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Astral Monkey: I'd give them a five out of five on communication.
GetHuman: And what about Family Mobile's ability to quickly and effectively address your problem?
~Astral Monkey: For that I would say two out of five.
GetHuman: And finally- any advice for other Family Mobile customers?
~Astral Monkey: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Family Mobile की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Astral Monkey taken from his Family Mobile customer service problem that occurred on नवंबर १७, २०१७.

Family Mobile

2.38 of 5 stars | 181 reviews

~Astral Monkey's Family Mobile Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Family Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Family Mobile in any way.

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