Frontier Communications: This is the third time I've called about the sa...

नवंबर २८, २०१७ से GetHuman उपयोगकर्ता ~Big Ron द्वारा एक Frontier Communications ग्राहक की समीक्षा

Background on ~Big Ron's case

GetHuman: ~Big Ron - can you tell our other Frontier Communications customers when your case took place?
~Big Ron: Yup. It was afternoon, on नवंबर २३.
GetHuman: Did you reach out to Frontier Communications, and if so, how?
~Big Ron: I used the 800-921-8101 number I found for on the GetHuman Frontier Communications customer phone number page I was on: Frontier Communications Customer Service Phone Number
GetHuman: And which of these common Frontier Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~Big Ron a list of common Frontier Communications problems)
~Big Ron: "Lower my bill" was why I was trying to call.

~Big Ron's review of Frontier Communications customer service

GetHuman: So how would you sum up your experience for GetHuman's Frontier Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Big Ron: This is the third time I've called about the same problem. Maybe they will actually do something about it this time.
GetHuman: Let's quantify your experience contacting Frontier Communications. On a scale of 1 to 5, how easy is it go get help on a Frontier Communications problem?
~Big Ron: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Big Ron: I'd give them a five out of five on communication.
GetHuman: And what about Frontier Communications's ability to quickly and effectively address your problem?
~Big Ron: For that I would say two out of five.
GetHuman: And finally- any advice for other Frontier Communications customers?
~Big Ron: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Frontier Communications की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Big Ron taken from his Frontier Communications customer service problem that occurred on नवंबर २३, २०१७.

Frontier Communications

2.32 of 5 stars | 173 reviews

~Big Ron's Frontier Communications Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Frontier Communications, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Frontier Communications in any way.

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