General Motors: Complaint
दिसंबर ४, २०१७ से GetHuman उपयोगकर्ता GetHuman8160 द्वारा एक General Motors ग्राहक की समीक्षा
GetHuman8160 के मामले पर पृष्ठभूमि
GetHuman:GetHuman8160 - क्या आप हमारे अन्य General Motors ग्राहकों को बता सकते हैं कि आपका केस कब हुआ?
GetHuman8160:Sure। यह evening, नवंबर २७ पर था।
GetHuman:क्या आप General Motors तक पहुँच गए हैं, और यदि हां, तो कैसे?
GetHuman:और इनमें से कौन सा आम General Motors ग्राहक मुद्दों का सबसे अच्छा कारण बताता है कि आप उनसे बात करना चाहते थे?
(सामान्य General Motors समस्याओं की सूची GetHuman8160 दिखाता है)
GetHuman8160:"Where to buy" इसलिए मैं to call कोशिश कर रहा था।
GetHuman8160 की General Motors ग्राहक सेवा की समीक्षा
GetHuman:तो आप GetHuman के General Motors ग्राहक समुदाय के लिए अपने अनुभव को कैसे जोड़ेंगे? हम इस संसाधन का उपयोग करके लाखों अन्य ग्राहकों के संबंध में किसी भी आईडी, नंबर, या कोड और किसी भी अनुचित शब्द को सेंसर कर देंगे।
GetHuman8160:Complaint
GetHuman:क्या आप ११/२७/१७ पर जो कुछ हुआ है, उससे आप बाकी लोगों को थोड़ा और बता सकते हैं?
GetHuman8160:I made an appointment at the Haley's Buick GMC at **** Midlothian Tnpk., Midlothian, Virginia ***** on Aug. *th **** (online) for an appointment on Aug. **th **** @****am to have the Seatbelt lap Anchor Tensioner Cable performed on my **** GMC Sierra **** pickup Truck & when I arrived at the above location the Service Advisor, Jennifer Doll said that they only had the Tensioner * part of the * part Recall in stock, I had to request that she call the closest GMC dealership to get the other part, she said it was available at the Hull Street Midlothian, Virginia dealership & they would have it available within **minutes, It took them until ****am to get it replaced & I took a look at it when I got out of my truck & I was shocked to see that there was a big hole in my truck where the beginning of the driver's side Seatbelt is Housed, now I can see the Cable inside of it. I called Jennifer Doll back she put me on hold came back to the phone & told me to bring the truck back in so they can look at it. I went back immediately to the dealership where it was performed & ask for the manager, which he was paged, & it took him at least ** minutes before he came out to talk to me & look at the damage his mechanic did to my truck, & I was told by the Service manager Chris Fender that the hole that was cut by the mechanic was part of the Recall from GM, Chris was showing me the printout of the Recall photos but was not even the same photo as what they damaged on my truck. I told him that GM is a Company that would not do such a sloppy job on GM's vechicles, but Chris Fender said his truck even looks like that. The Shop owner, Barry came out & told me that they would order a new piece for the seat replacement but the electric seat buttons would be cut out to fit the seat plastic replacement & that the Seatbelt where the mechanic cut it too much (completely cut out) would not look the same as it did before them doing the Recall, Barry (Shop Owner) walked away whistling like he discriminating against me, & not treating me respectfully. Also, the Service manager, Chris Fender was telliing me that the hole in the seatbelt (where you pull the seat belt out) is the way GM replaces the Recall. I told him that I had my Chevrolet Malibu Recall done at another location & I couldn't even tell that it was done because the Seat was not damaged by the mechanic & it looked like it did before I had brought it in for the Recall at the Hull Street Road Midllothian, Va dealership did the **** Chevrolet Malibu recall on the Seatbelt. Haley's Buick GMC has damaged my new **** GMC Sierra **** seat & I am going to contact the Local News to let everyone know about the work GM Mechanics are performing on the Seatbelt Recall & to Beware of it. I have experienced extreme Stress due to this experience, I also took the truck over to the dealership where I purchased the truck to show them what had happened & they could not believe how much they had damaged my truck & didn't even clean up after the Recall was performed. I have picture of the Recall done I can forward to GM if you could provide your Email address. I need compensation for this whole incident I cannot even trust them to do the right thing because in their eyes Service manager, Chris Fender they did the right thing. Victoria Padin **-***-***-****
GetHuman:आइए General Motors संपर्क करने के अपने अनुभव को निर्धारित करें। 1 से 5 के पैमाने पर, General Motors समस्या पर सहायता प्राप्त करना कितना आसान है?
GetHuman8160:मैं मदद करने के लिए अपना रास्ता खोजने में आसानी के लिए पाँच में से एक four दे दूँगा।
GetHuman:संचार की गुणवत्ता के बारे में क्या। आप इसे 1 से 5 के पैमाने पर कैसे आंकेंगे?
GetHuman8160:मैं उन्हें संचार पर पाँच में से एक five दूंगा।
GetHuman:और क्या जल्दी से और प्रभावी ढंग से आपकी समस्या का समाधान करने के लिए General Motors की क्षमता के बारे में?
GetHuman8160:उसके लिए मैं पाँच में से four कहूँगा।
GetHuman:और अंत में- अन्य General Motors ग्राहकों के लिए कोई सलाह?
GetHuman8160:उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए General Motors की आवश्यकता हो सकती है।
GetHuman:खैर, यह लो। GetHuman8160 से कुछ उपयोगी फीडबैक और शब्द {नवंबर २७, २०१७ पर हुई ग्राहक सेवा समस्या से।