Greyhound: No use calling if you need up to date info re b...
नवंबर २०, २०१७ से GetHuman उपयोगकर्ता ~Annoyed Mom द्वारा एक Greyhound ग्राहक की समीक्षा
Background on ~Annoyed Mom's case
GetHuman: ~Annoyed Mom - can you tell our other Greyhound customers when your case took place?
~Annoyed Mom: Yup. It was morning, on नवंबर १९.
GetHuman: Did you reach out to Greyhound, and if so, how?
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows ~Annoyed Mom a list of common Greyhound problems)
~Annoyed Mom: "Overcharge on Account" was why I was trying to call.
~Annoyed Mom's review of Greyhound customer service
GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Annoyed Mom: No use calling if you need up to date info re buses. I called because my daughter's bus hadn't shown up & was an hour late. Got through to a person, but was told I'd have to call the station. Had to start all over again...
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
~Annoyed Mom: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Annoyed Mom: I'd give them a four out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
~Annoyed Mom: For that I would say one out of five.
GetHuman: And finally- any advice for other Greyhound customers?
~Annoyed Mom: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Greyhound की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Annoyed Mom taken from his Greyhound customer service problem that occurred on नवंबर १९, २०१७.