Greyhound: They just keep you on hold and keep saying that...
नवंबर २८, २०१७ से GetHuman उपयोगकर्ता ~anonymous द्वारा एक Greyhound ग्राहक की समीक्षा
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Greyhound customers when your case took place?
~anonymous: Yes I can. It was evening, on नवंबर २५.
GetHuman: Did you reach out to Greyhound, and if so, how?
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Greyhound problems)
~anonymous: "Overcharge on Account" was why I was trying to call.
~anonymous's review of Greyhound customer service
GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: They just keep you on hold and keep saying that they are not the right team to talk to. This is the third time this has happened so far and it is really irritating.
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
~anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a one out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
~anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Greyhound customers?
~anonymous: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Greyhound की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Greyhound customer service problem that occurred on नवंबर २५, २०१७.