Greyhound: operator told me she did not do customer servic...
नवंबर २१, २०१७ से GetHuman उपयोगकर्ता ~kokobaby द्वारा एक Greyhound ग्राहक की समीक्षा
Background on ~kokobaby's case
GetHuman: ~kokobaby - can you tell our other Greyhound customers when your case took place?
~kokobaby: Yup. It was morning, on नवंबर १६.
GetHuman: Did you reach out to Greyhound, and if so, how?
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows ~kokobaby a list of common Greyhound problems)
~kokobaby: "Change booking" was why I was trying to call.
~kokobaby's review of Greyhound customer service
GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kokobaby: operator told me she did not do customer service & I would have to call back, I have called * times & been on hold up to ** min with no answer & not one person will talk to me...your bus line & customer service are a joke! I am posting on Facebook for everyone to see how crappy you all are & I will tell every person I know never travel on your bus line!!!
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
~kokobaby: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kokobaby: I'd give them a one out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
~kokobaby: For that I would say five out of five.
GetHuman: And finally- any advice for other Greyhound customers?
~kokobaby: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Greyhound की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~kokobaby taken from his Greyhound customer service problem that occurred on नवंबर १६, २०१७.