Groupon: After listening to a long recording, I was then...

नवंबर २६, २०१७ से GetHuman उपयोगकर्ता ~Big Bill द्वारा एक Groupon ग्राहक की समीक्षा

Background on ~Big Bill's case

GetHuman: ~Big Bill - can you tell our other Groupon customers when your case took place?
~Big Bill: Sure. It was evening, on नवंबर २०.
GetHuman: Did you reach out to Groupon, and if so, how?
~Big Bill: I used the 877-788-7858 number I found for on the GetHuman Groupon customer phone number page I was on: Groupon Customer Service Phone Number
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~Big Bill a list of common Groupon problems)
~Big Bill: "Complaint" was why I was trying to contact.

~Big Bill's review of Groupon customer service

GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Big Bill: After listening to a long recording, I was then ntold that my Phone Call would be answered in about one hour. This is horrible Customer Service.
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~Big Bill: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Big Bill: I'd give them a five out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~Big Bill: For that I would say two out of five.
GetHuman: And finally- any advice for other Groupon customers?
~Big Bill: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Groupon की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Big Bill taken from his Groupon customer service problem that occurred on नवंबर २०, २०१७.

Groupon

2.83 of 5 stars | 1029 reviews

~Big Bill's Groupon Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Groupon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Groupon in any way.

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