Groupon: I just have to return the Dog collar, they sent...
नवंबर २६, २०१७ से GetHuman उपयोगकर्ता ~Karyn Chapman द्वारा एक Groupon ग्राहक की समीक्षा
Background on ~Karyn Chapman's case
GetHuman: ~Karyn Chapman - can you tell our other Groupon customers when your case took place?
~Karyn Chapman: Yes. It was middle of the night, on नवंबर १९.
GetHuman: Did you reach out to Groupon, and if so, how?
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~Karyn Chapman a list of common Groupon problems)
~Karyn Chapman: "Refund" was why I was trying to contact.
~Karyn Chapman's review of Groupon customer service
GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Karyn Chapman: I just have to return the Dog collar, they sent in error. I ordered a cat carrier!! And they will credit my credit card!*When they get the dog collar.
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~Karyn Chapman: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Karyn Chapman: I'd give them a four out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~Karyn Chapman: For that I would say five out of five.
GetHuman: And finally- any advice for other Groupon customers?
~Karyn Chapman: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Groupon की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Karyn Chapman taken from his Groupon customer service problem that occurred on नवंबर १९, २०१७.