Groupon: I was placed in the virtual hold line so I left...

नवंबर २७, २०१७ से GetHuman उपयोगकर्ता ~Groupon customer द्वारा एक Groupon ग्राहक की समीक्षा

Background on ~Groupon customer's case

GetHuman: ~Groupon customer - can you tell our other Groupon customers when your case took place?
~Groupon customer: Sure. It was middle of the night, on नवंबर २३.
GetHuman: Did you reach out to Groupon, and if so, how?
~Groupon customer: I used the 877-788-7858 number I found for on the GetHuman Groupon customer phone number page I was on: Groupon Customer Service Phone Number
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~Groupon customer a list of common Groupon problems)
~Groupon customer: "Fraud" was why I was trying to contact.

~Groupon customer's review of Groupon customer service

GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Groupon customer: I was placed in the virtual hold line so I left my number and they called me back. That was great. We had my problem resolved within seconds. It took me more than * days to try to fix the problem over email support.
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~Groupon customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Groupon customer: I'd give them a one out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~Groupon customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Groupon customers?
~Groupon customer: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Groupon की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Groupon customer taken from his Groupon customer service problem that occurred on नवंबर २३, २०१७.

Groupon

2.83 of 5 stars | 1029 reviews

~Groupon customer's Groupon Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Groupon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Groupon in any way.

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