Groupon: i have been on hold over * hr and still no one...

नवंबर २५, २०१७ से GetHuman उपयोगकर्ता ~laswat2323 द्वारा एक Groupon ग्राहक की समीक्षा

Background on ~laswat2323's case

GetHuman: ~laswat2323 - can you tell our other Groupon customers when your case took place?
~laswat2323: Sure. It was morning, on नवंबर १८.
GetHuman: Did you reach out to Groupon, and if so, how?
~laswat2323: I used the 877-788-7858 number I found for on the GetHuman Groupon customer phone number page I was on: Groupon Customer Service Phone Number
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~laswat2323 a list of common Groupon problems)
~laswat2323: "Refund My Order" was why I was trying to contact.

~laswat2323's review of Groupon customer service

GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~laswat2323: i have been on hold over * hr and still no one has picked up.. My card got charged witthout my consent. extremly upset But I have a claim with my bank and they will take care of it for me. Never had a problem b* but cant trust Groupon anymore.
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~laswat2323: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~laswat2323: I'd give them a three out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~laswat2323: For that I would say five out of five.
GetHuman: And finally- any advice for other Groupon customers?
~laswat2323: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Groupon की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~laswat2323 taken from his Groupon customer service problem that occurred on नवंबर १८, २०१७.

Groupon

2.83 of 5 stars | 1029 reviews

~laswat2323's Groupon Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Groupon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Groupon in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!