H&R Block: I wish I could give * out of *. I spoke to * r...
नवंबर २६, २०१७ से GetHuman उपयोगकर्ता ~lauren द्वारा एक H&R Block ग्राहक की समीक्षा
Background on ~lauren's case
GetHuman: ~lauren - can you tell our other H&R Block customers when your case took place?
~lauren: Yup. It was morning, on नवंबर २२.
GetHuman: Did you reach out to H&R Block, and if so, how?
GetHuman: And which of these common H&R Block customer issues best describes the reason you wanted to talk to them?
(Shows ~lauren a list of common H&R Block problems)
~lauren: "Track a Tax Return" was why I was trying to call.
~lauren's review of H&R Block customer service
GetHuman: So how would you sum up your experience for GetHuman's H&R Block customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lauren: I wish I could give * out of *. I spoke to * representatives and they had no idea what they were doing. Clearly were just flipping through a book, I had to repeat the problem * times on the phone call. They couldn't tell me why yesterday I had the option to xfer money from my checking to my emerald, but today I do not. They just kept offering me information on other options (that cost more money) I will never use them again.
GetHuman: Let's quantify your experience contacting H&R Block. On a scale of 1 to 5, how easy is it go get help on a H&R Block problem?
~lauren: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lauren: I'd give them a two out of five on communication.
GetHuman: And what about H&R Block's ability to quickly and effectively address your problem?
~lauren: For that I would say three out of five.
GetHuman: And finally- any advice for other H&R Block customers?
~lauren: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए H&R Block की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~lauren taken from his H&R Block customer service problem that occurred on नवंबर २२, २०१७.