H&R Block: NJ state tax software for reporting rollovers w...

नवंबर २६, २०१७ से GetHuman उपयोगकर्ता GetHuman-224767 द्वारा एक H&R Block ग्राहक की समीक्षा

Background on GetHuman-224767's case

GetHuman: GetHuman-224767 - can you tell our other H&R Block customers when your case took place?
GetHuman-224767: Yeah. It was middle of the night, on नवंबर २४.
GetHuman: Did you reach out to H&R Block, and if so, how?
GetHuman-224767: I used the 800-472-5625 number I found for on the GetHuman H&R Block customer phone number page I was on: H&R Block Customer Service Phone Number
GetHuman: And which of these common H&R Block customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-224767 a list of common H&R Block problems)
GetHuman-224767: "Can't Login" was why I was trying to call.

GetHuman-224767's review of H&R Block customer service

GetHuman: So how would you sum up your experience for GetHuman's H&R Block customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-224767: NJ state tax software for reporting rollovers with ****-R form includes this direct rollover as income. Tried numerous times to get help. No help at all. They say they will escalate the problem to a higher level technician, but nobody ever calls. Waiting in their BS chat room for almost an hour for somebody* when i got through and asked for a name and number of a manager, they refused to give it to me. Filed dispute with Amex and will contact BBB and Division of Consumer Affairs. HR block *****!
GetHuman: Let's quantify your experience contacting H&R Block. On a scale of 1 to 5, how easy is it go get help on a H&R Block problem?
GetHuman-224767: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-224767: I'd give them a five out of five on communication.
GetHuman: And what about H&R Block's ability to quickly and effectively address your problem?
GetHuman-224767: For that I would say two out of five.
GetHuman: And finally- any advice for other H&R Block customers?
GetHuman-224767: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए H&R Block की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-224767 taken from his H&R Block customer service problem that occurred on नवंबर २४, २०१७.

H&R Block

1.57 of 5 stars | 256 reviews

GetHuman-224767's H&R Block Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like H&R Block, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with H&R Block in any way.

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