HMRC: I am now on the phone for the second time and h...
नवंबर २७, २०१७ से GetHuman उपयोगकर्ता ~Anqing द्वारा एक HMRC ग्राहक की समीक्षा
Background on ~Anqing's case
GetHuman: ~Anqing - can you tell our other HMRC customers when your case took place?
~Anqing: Yeah. It was afternoon, on नवंबर २३.
GetHuman: Did you reach out to HMRC, and if so, how?
GetHuman: And which of these common HMRC customer issues best describes the reason you wanted to talk to them?
(Shows ~Anqing a list of common HMRC problems)
~Anqing: "Form request" was why I was trying to call.
~Anqing's review of HMRC customer service
GetHuman: So how would you sum up your experience for GetHuman's HMRC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anqing: I am now on the phone for the second time and hitting over ** minutes and still not spoken to anyone! I am a primary school teacher and missed all of my lunch time and prep time trying them at lunch. I had to eventually hang up because my class was coming in. Trying again now and my phone timer says ** minutes. Why does it take so long?
GetHuman: Let's quantify your experience contacting HMRC. On a scale of 1 to 5, how easy is it go get help on a HMRC problem?
~Anqing: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anqing: I'd give them a five out of five on communication.
GetHuman: And what about HMRC's ability to quickly and effectively address your problem?
~Anqing: For that I would say two out of five.
GetHuman: And finally- any advice for other HMRC customers?
~Anqing: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए HMRC की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Anqing taken from his HMRC customer service problem that occurred on नवंबर २३, २०१७.