HMRC: We are waiting on one number for over one hour...
नवंबर २७, २०१७ से GetHuman उपयोगकर्ता ~Helen E द्वारा एक HMRC ग्राहक की समीक्षा
Background on ~Helen E's case
GetHuman: ~Helen E - can you tell our other HMRC customers when your case took place?
~Helen E: Sure. It was middle of the night, on नवंबर २४.
GetHuman: Did you reach out to HMRC, and if so, how?
GetHuman: And which of these common HMRC customer issues best describes the reason you wanted to talk to them?
(Shows ~Helen E a list of common HMRC problems)
~Helen E: "Make a payment" was why I was trying to call.
~Helen E's review of HMRC customer service
GetHuman: So how would you sum up your experience for GetHuman's HMRC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Helen E: We are waiting on one number for over one hour due to the importance of our call. We have tried other numbers whilst other phone is on hold. Still hanging on......
GetHuman: Let's quantify your experience contacting HMRC. On a scale of 1 to 5, how easy is it go get help on a HMRC problem?
~Helen E: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Helen E: I'd give them a two out of five on communication.
GetHuman: And what about HMRC's ability to quickly and effectively address your problem?
~Helen E: For that I would say five out of five.
GetHuman: And finally- any advice for other HMRC customers?
~Helen E: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए HMRC की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Helen E taken from his HMRC customer service problem that occurred on नवंबर २४, २०१७.