Home Depot: purchased new frigidaire laundry center and not...

दिसंबर ३, २०१७ से GetHuman उपयोगकर्ता GetHuman-alohaann द्वारा एक Home Depot ग्राहक की समीक्षा

Background on GetHuman-alohaann's case

GetHuman: GetHuman-alohaann - can you tell our other Home Depot customers when your case took place?
GetHuman-alohaann: Sure. It was afternoon, on नवंबर २८.
GetHuman: Did you reach out to Home Depot, and if so, how?
GetHuman-alohaann: I used the 800-553-3199 number I found for on the GetHuman Home Depot customer phone number page I was on: Home Depot Customer Service Phone Number
GetHuman: And which of these common Home Depot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-alohaann a list of common Home Depot problems)
GetHuman-alohaann: "Track order" was why I was trying to call.

GetHuman-alohaann's review of Home Depot customer service

GetHuman: So how would you sum up your experience for GetHuman's Home Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-alohaann: purchased new frigidaire laundry center and not working in less than four days that local Home De...
GetHuman: Can you tell the rest of us a bit more from what happened on ११/२८/१७?
GetHuman-alohaann: purchased new frigidaire laundry center and not working in less than four days that local Home Depot store refuses to replace or refund money. They have had the mfg send techs twice with parts and it is still not working and has been damaged even more during their attempted service call. The complete dryer drum was removed and electrical sparks were flying. It is very evident it is unsafe to operate. I have talked to asst store mgr*Craig and he has not followed up to date. I am not sure what other recourse to do other than contacting the local media. I purchased this product because I thought that Home Depot was a reliable company that stood behind the products they sold.
GetHuman: Let's quantify your experience contacting Home Depot. On a scale of 1 to 5, how easy is it go get help on a Home Depot problem?
GetHuman-alohaann: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-alohaann: I'd give them a five out of five on communication.
GetHuman: And what about Home Depot's ability to quickly and effectively address your problem?
GetHuman-alohaann: For that I would say four out of five.
GetHuman: And finally- any advice for other Home Depot customers?
GetHuman-alohaann: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Home Depot की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-alohaann taken from his Home Depot customer service problem that occurred on नवंबर २८, २०१७.

Home Depot

2.33 of 5 stars | 81 reviews

GetHuman-alohaann's Home Depot Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Home Depot, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Home Depot in any way.

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