Lowe's: Customer service was great but the quality of c...

नवंबर २८, २०१७ से GetHuman उपयोगकर्ता GetHuman-378646 द्वारा एक Lowe's ग्राहक की समीक्षा

Background on GetHuman-378646's case

GetHuman: GetHuman-378646 - can you tell our other Lowe's customers when your case took place?
GetHuman-378646: Sure. It was middle of the night, on नवंबर २५.
GetHuman: Did you reach out to Lowe's, and if so, how?
GetHuman-378646: I used the 800-445-6937 number I found for on the GetHuman Lowe's customer phone number page I was on: Lowe's Customer Service Phone Number
GetHuman: And which of these common Lowe's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-378646 a list of common Lowe's problems)
GetHuman-378646: "Warranty claim" was why I was trying to call.

GetHuman-378646's review of Lowe's customer service

GetHuman: So how would you sum up your experience for GetHuman's Lowe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-378646: Customer service was great but the quality of connection was absolutely terrible. I had to listen VERY close and turn up the volume.
GetHuman: Let's quantify your experience contacting Lowe's. On a scale of 1 to 5, how easy is it go get help on a Lowe's problem?
GetHuman-378646: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-378646: I'd give them a five out of five on communication.
GetHuman: And what about Lowe's's ability to quickly and effectively address your problem?
GetHuman-378646: For that I would say five out of five.
GetHuman: And finally- any advice for other Lowe's customers?
GetHuman-378646: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Lowe's की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-378646 taken from his Lowe's customer service problem that occurred on नवंबर २५, २०१७.

Lowe's

3.75 of 5 stars | 52 reviews

GetHuman-378646's Lowe's Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Lowe's, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Lowe's in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!