Metro PCS: im from Falfurrias texas ,i went to dallas to d...

नवंबर २७, २०१७ से GetHuman उपयोगकर्ता GetHuman-17543 द्वारा एक Metro PCS ग्राहक की समीक्षा

Background on GetHuman-17543's case

GetHuman: GetHuman-17543 - can you tell our other Metro PCS customers when your case took place?
GetHuman-17543: Yup. It was afternoon, on नवंबर १९.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman-17543: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-17543 a list of common Metro PCS problems)
GetHuman-17543: "Lower my bill" was why I was trying to call.

GetHuman-17543's review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-17543: im from Falfurrias texas ,i went to dallas to do a job .my phone messed up so i went to metro pc company got me a phone from them .when it was time to make a payment,my phone was sut down i could not even use my apps on my phone to make a payment,i been with no phone * weeks talk to metro customer service *** times,told i can not pay my bill with a card that's not from dallas.thats why i gave them my home address *to begin with .it was a terrifying ordeal.but i finally talked to someone today that helped me out,her name was devie her *******where you thank you,i now companies hire people from other contries to do there customer service you can understand these people ,is hard for them to speak English,
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
GetHuman-17543: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-17543: I'd give them a five out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
GetHuman-17543: For that I would say two out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
GetHuman-17543: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Metro PCS की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-17543 taken from his Metro PCS customer service problem that occurred on नवंबर १९, २०१७.

Metro PCS

1.92 of 5 stars | 475 reviews

GetHuman-17543's Metro PCS Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metro PCS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metro PCS in any way.

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