Microsoft - Tech Support: Kept on disconnecting me, on purpose I bet, had...

नवंबर २०, २०१७ से GetHuman उपयोगकर्ता ~Fidel द्वारा एक Microsoft - Tech Support ग्राहक की समीक्षा

Background on ~Fidel's case

GetHuman: ~Fidel - can you tell our other Microsoft - Tech Support customers when your case took place?
~Fidel: Yup. It was afternoon, on नवंबर १०.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
~Fidel: I used the 877-696-7786 number I found for on the GetHuman Microsoft - Tech Support customer phone number page I was on: Microsoft - Tech Support Customer Service Phone Number
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Fidel a list of common Microsoft - Tech Support problems)
~Fidel: "Update Account Information" was why I was trying to call.

~Fidel's review of Microsoft - Tech Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fidel: Kept on disconnecting me, on purpose I bet, had to call beck a number of times. Every time we would have to wait for THEIR OS they would hangup on me within * mins. I bet this is standard procedure. I was even being civil. Not surprising from Microsoft.
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~Fidel: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fidel: I'd give them a three out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~Fidel: For that I would say one out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~Fidel: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Microsoft - Tech Support की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Fidel taken from his Microsoft - Tech Support customer service problem that occurred on नवंबर १०, २०१७.

Microsoft - Tech Support

2.20 of 5 stars | 301 reviews

~Fidel's Microsoft - Tech Support Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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