Navy Federal Credit Union: They couldn't help me out because I sounded lik...

नवंबर २६, २०१७ से GetHuman उपयोगकर्ता ~Warmcokkie द्वारा एक Navy Federal Credit Union ग्राहक की समीक्षा

Background on ~Warmcokkie's case

GetHuman: ~Warmcokkie - can you tell our other Navy Federal Credit Union customers when your case took place?
~Warmcokkie: Yes I can. It was evening, on नवंबर १६.
GetHuman: Did you reach out to Navy Federal Credit Union, and if so, how?
~Warmcokkie: I used the 888-842-6328 number I found for on the GetHuman Navy Federal Credit Union customer phone number page I was on: Navy Federal Credit Union Customer Service Phone Number
GetHuman: And which of these common Navy Federal Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~Warmcokkie a list of common Navy Federal Credit Union problems)
~Warmcokkie: "Question" was why I was trying to call.

~Warmcokkie's review of Navy Federal Credit Union customer service

GetHuman: So how would you sum up your experience for GetHuman's Navy Federal Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Warmcokkie: They couldn't help me out because I sounded like a female with a male name on account. seriously did I have to tell them I'm ***.
GetHuman: Let's quantify your experience contacting Navy Federal Credit Union. On a scale of 1 to 5, how easy is it go get help on a Navy Federal Credit Union problem?
~Warmcokkie: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Warmcokkie: I'd give them a five out of five on communication.
GetHuman: And what about Navy Federal Credit Union's ability to quickly and effectively address your problem?
~Warmcokkie: For that I would say five out of five.
GetHuman: And finally- any advice for other Navy Federal Credit Union customers?
~Warmcokkie: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Navy Federal Credit Union की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Warmcokkie taken from his Navy Federal Credit Union customer service problem that occurred on नवंबर १६, २०१७.

Navy Federal Credit Union

4.25 of 5 stars | 30 reviews

~Warmcokkie's Navy Federal Credit Union Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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