Netflix: Lovely to speak to an actual HUMAN whose accent...
नवंबर २३, २०१७ से GetHuman उपयोगकर्ता GetHuman-107687 द्वारा एक Netflix ग्राहक की समीक्षा
Background on GetHuman-107687's case
GetHuman: GetHuman-107687 - can you tell our other Netflix customers when your case took place?
GetHuman-107687: Yeah. It was middle of the night, on नवंबर १५.
GetHuman: Did you reach out to Netflix, and if so, how?
GetHuman: And which of these common Netflix customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-107687 a list of common Netflix problems)
GetHuman-107687: "Refund a Charge" was why I was trying to call.
GetHuman-107687's review of Netflix customer service
GetHuman: So how would you sum up your experience for GetHuman's Netflix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-107687: Lovely to speak to an actual HUMAN whose accent I can understand!! I don't mean to offend anyone, but I really hate it when I reach a call center where the reps cannot be understood. Short wait time, too!
GetHuman: Let's quantify your experience contacting Netflix. On a scale of 1 to 5, how easy is it go get help on a Netflix problem?
GetHuman-107687: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-107687: I'd give them a three out of five on communication.
GetHuman: And what about Netflix's ability to quickly and effectively address your problem?
GetHuman-107687: For that I would say two out of five.
GetHuman: And finally- any advice for other Netflix customers?
GetHuman-107687: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Netflix की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-107687 taken from his Netflix customer service problem that occurred on नवंबर १५, २०१७.